All orders received will be dispatched the next working day (with the exception of sale or peak season periods).
Orders are processed and shipped Monday - Friday only.
During sales and promotional periods please allow up to 3 business days for your order to be processed and then shipped.
IMPORTANT INFORMATION REGARDING CORONAVIRUS
Due to COVID-19 Stage 4 restrictions and social distancing measures in Victoria, delivery times may be impacted.
Australia Post and Sendle are currently experiencing significant delivery delays due to flight restrictions, increased parcel volume, social distancing requirements and government restrictions.
To minimise the risk of contracting or spreading coronavirus, all Australia Post and Sendle orders - be it at a Post Office or residence - will no longer require a signature for delivery or collection.
In all cases, whether a driver or postal staff member delivers to your door or if you go to the Post Office to collect a parcel, a staff member will ask and your name and sign on your behalf - in which you'll need to be present for.
AUSTRALIA DELIVERYRetail orders - Standard shipping is FREE for all orders over $70. Otherwise a flat rate of $8.95 applies for standard shipping on orders under $70, or alternatively you can upgrade to express shipping for a fee.
All orders are sent are trackable.
It is suggested that customers provide a delivery address where a person will be available to accept your delivery between 9 – 5pm, otherwise your parcel will be re-directed to the nearest post office / depot for collection.
For delivery to some rural and semi rural areas Australia Post and Sendle have restricted delivery operations and no capability to deliver with signature.
Delivery during peak periods such as Christmas, Sale, public holidays and promotional periods can experience longer delivery times.